Pricing & Policies

Insurance is designed to function as a mediator and advocate for the patient, to ensure that doctors aren’t overcharging for their services. This means insurance companies can set time limits, pricing limits, restrict treatment options for certain conditions, etc. At Medical Spa & Wellness By Michelle NP I believe we need more than 10-15 minutes with my patients and strive to provide a higher quality of service overall. At the end of the day, I work for you, not your insurance company.

I do not participate with any insurance company. Medical Spa & Wellness By Michelle NP does not submit insurance claims on the patient’s behalf.

We accept cash, credit cards, Health Savings Accounts (HSAs), and Flexible Spending Accounts (FSAs).

Credit options are available through an outside source for up to 90-day financing. If you would like to apply for credit, please contact my office at 801-792-0424.

You may utilize your insurance plan to cover any laboratory work that may be ordered on your behalf, it is up to you to talk to the lab and determine which labs are covered. Depending on your plan, and insurance company some labs may not be covered, however most should be, just talk to your insurance and the Lab.

Medical Spa & Wellness By Michelle NP is open Monday – Thursday by appointment only, so schedule during business hours. If a Friday appointment is needed, please call to arrange.

We require a minimum of 24hr (Business hours) notice for cancellation of Office Visits, or other treatments. If we don’t receive a cancellation notice, there will be a $75 charge. Cancellation notices are not accepted the night before or during the weekend.

Patients should maintain a primary care physician for any sick care, emergencies, and for their routine medical needs. All patients are required to have a primary care physician. Our clinic does not provide on-call after-hour services and we do not provide Sick care, emergency medical service or admit patients to the hospital or care for patients in the hospital.

****If you are sick, or think you may be sick please reschedule.

Email or texting correspondence is not appropriate for urgent medical needs, and it is not intended for medical advice or diagnosis.

E-mail or text communication that requires more than 5 minutes of attention from your physician or medical staff will be subject to a fee. (During business hours).

• Any time up to 5 minutes the staff spends on responding to messages to patients is free.
• Any correspondence that requires more than 5 minutes will be sent back to the patient with a request of an office visit with the Doctor.

All emails and texts will be responded to within 72 hrs. If you need an immediate response or medical attention, email is not the right communication tool. We suggest that you schedule an office visit or phone appointment with the provider.

Any prescription refill request should be made directly to your pharmacy. Please allow 48 to 72 hours for processing. Any NEW prescription(s) will require an office visit with no exceptions. Please make sure you schedule your routine appointments ahead of time to avoid a delay in getting your prescription renewed. You are responsible for ensuring continuity of treatment, and we ask you to oversee your prescription’s schedule. Prescription bottles notify you how many refills you have remaining. We have many patients who need the same thing that you do so out of fairness we answer and refill on a first come first serve basis. Address refills at least a week before you need them.

• Fillers
• Lip fillers
• Chin Filler
• Cheek filler
• Sculptra